1 - Login to Giftpro
Login to the Giftpro admin area. Once you’re logged in, click 'Redeem voucher' or ‘Redeem item’ in the menu.

2 - Type in the gift voucher code
Enter the unique code shown on the voucher that you want to unredeem into the search box, and click ‘Search code’.

3 - Unredeem the gift voucher
On the voucher redemption page, locate and click ‘Unredeem’ on the right-hand side of the activity table. Once you have marked your voucher Unredeemed, the status will update accordingly.

Talk to our support team via live chat or call us on 02381 290555  (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using support@giftpro.co.uk

For more guides and advice go back to the help center