1 - Login to Giftpro
Login to the Giftpro admin area. 

Once you’re logged in to your event store, click ‘Create order’ in the main navigation bar, where you'll be shown the create order screen.

2 - Add tickets
Add the ticket(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple tickets to the order.

3 - Proceed to checkout
Once you’ve added all the necessary tickets to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

4 - Choose a delivery method
Choose either "Print - Free" or "Email - Free" as your delivery method. Now you'll see the payment options appear below, where you'll need to choose 'Complimentary order'.

5 - Enter password
Input the complimentary password and a reason for the order (if applicable), then click 'Complete order'.

6 - Order summary
You’re now viewing the order summary screen, which shows the details of the comp order you’ve just created. To view and print the ticket(s), click on the ‘View tickets’ button in the top nav bar.

Talk to our support team via live chat or call us on 02381 290555 (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using support@giftpro.co.uk

For more guides and advice go back to the help center