Create an order
James Carse avatar
Written by James Carse
Updated over a week ago

1. Once you’re logged in, click ‘Create Order’ in the menu.

2. Add the ticket(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple tickets to the order.

3. Once you’ve added all the necessary tickets to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

5. Choose how you’re going to take the payment and once you’ve entered all the necessary information, click ‘Complete Order’.

Online payment - allows you to process the payment through Giftpro.

Offline payment - allows you to use your own PDQ machine or POS.

Complementary order - allows you to skip the payment section.

6. You’re now viewing the order summary screen, which shows the details of the order you’ve just created. To view and print the ticket(s), click on the ‘View Tickets’ button in the top nav bar.

Need more help?

Talk to our support team via live chat or call us on 02381 290555  (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using support@giftpro.co.uk

For more guides and advice go back to the help center 

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