All Collections
Gift vouchers + products
Create a complimentary order
Create a complimentary order
Sam Lynch avatar
Written by Sam Lynch
Updated over a week ago

1 - Login to Giftpro
Login to the Giftpro admin area

Once you’re logged in, click ‘Create order’ in the main navigation bar, where you'll be shown the create order screen.

2 - Add vouchers
Add the voucher(s) your customer would like to purchase to the basket by clicking ‘Add’. You can also use the quantity box to quickly add multiple vouchers to the order.

3 - Proceed to checkout
Once you’ve added all the necessary vouchers to your basket, click ‘Proceed’ in the top bar to go to the checkout page.

4 - Choose a delivery method
Choose either "Print - Free" or "Email - Free" as your delivery method. Now you'll see the payment options appear below, where you'll need to choose 'Complimentary order'.

5 - Enter password
Input the complimentary password and a reason for the order (if applicable), then click 'Complete order'.

6 - Order summary
You’re now viewing the order summary screen, which shows the details of the comp' order you’ve just created. To view and print the voucher(s), click on the ‘View Vouchers’ button in the top bar.

Need more help?

Talk to our support team via live chat or call us on 02381 290555 (Mon - Thur: 9am - 5.30pm, Fri: 9am - 4.30pm).

You can also contact us using support@giftpro.co.uk

For more guides and advice go back to the help center

Did this answer your question?