1. From the Dashboard, click Gifts on the left-hand menu:

2. Then you need to click Create Product on the submenu:

3. The name of your product is essential as it helps your customers quickly find it in your Giftpro store or in search engine results:

4. In this field, you need to add the SKU for your product. This can also be called an EAN, GTIN, ISBN or Product Code:

5. Here, you need to tick the relevant box to set the status of your product:

6. Below this, you then need to set the Visibility:

7. Now, it’s time to upload an image for your product. Click the Upload button and select the relevant file from your computer:

8. When you have you have uploaded your image, you’ll see a preview of it. To add more images for your product, simply click Upload to add more:

9. Now you need to tick the box for Configurable:

10. Now you need to add your Pricing. If applicable, complete the Price Suffix field. You can enter a short text label here that will be displayed next to the price when this product is displayed on a category page - e.g. ‘For two people’:

11. The Option Title field needs to be populated with the name of the choices available on this product, such as ‘Size’, ‘Colour’ or ‘Style’. When you have populated this field, you need to choose your Type from the drop-down. You’ll need to decide if each option has its own price or if the price is a multiple of the base price. If the option has it’s own price, select Normal. For options that are multiples, select Multiplier.

a) To add ‘Normal’ options, type the option's name and the price next to it. To add another option, click the Add Option button:

b) Should you need to, you can remove options by clicking the grey bin symbol:

c) You can also change the order by dragging each of the arrows up and down on the left-hand side:

d) Should you need to offer a secondary set of options, you can do this by clicking Add Option Block below your current Product Options:

e)You can then repeat the process, completing the fields as you did previously:

a) When you select Multiplier from the Type drop-down, You’ll see two fields appear - Base Price and Face Value. Add your Base Price and if necessary, your Face Value, and then you can begin populating your Name and Multiply By fields. Click the Add Option button to add more options:

b) If you want to add a second set of options, click the Add Option Block button:

c) Complete the fields as before to add your second set of options:

12. In the field provided, paste the description of your product. You’ll need to add some descriptive information to ensure your customers understand your product. We recommend keeping it simple and making sure you describe all of the USPs (Unique Selling Points) associated with your product. This is your main piece of sales copy, so make it as compelling as possible. Around 180 words is an optimum length. You’ll see a few formatting tools above the main field, so consider using them to make your description easy to read:

13. When you have added your Description, be sure to check the boxes below if applicable to your product:

14. For each product, there is an individual enquiry form. If you want to change where enquiries for that specific product go, simply enter the relevant email addresses separated by commas. For example, use these settings if you wish enquiries about ‘the spa’ to go to your Spa Team. If you leave this blank, enquiries will go to your store’s default email address:

15. Below the Enquiries, you can then select Options for your product:

16. If your Giftpro store already has many vouchers and/or products, you’ll see the Related Products element. Although unnecessary, you can rename the Section Title by adding the relevant text to the provided field. Then you need to click on three products of your choice in the left-hand column to add them as Related Products to the product page for the item you’re currently creating:

17. Copy and paste your Terms & conditions into the field provided. You’ll see a few formatting tools above the main field, so consider using them to make your text easy to read:

18. If you need to add any additional information to your product in the form of a pop-up, tick this box:

19. This will open up two additional fields for you to complete to create your pop-up:

20. The last element on this page is where you can configure the SEO for your product:

22. In search engine results, this is the title of the page that would be displayed as blue text:

23. This ideally needs to display your shop name, location (if applicable), and product name:

24. In search engine results, this is the grey text that resides under the blue Meta Title and usually consists of a short summary detailing the information to be found on that page:

25. The quickest way to populate this area is to choose a paragraph from your Description field further up the page:

26. Now you have populated this page with all of the information required for your product, you need to click the green Save Changes button in the top right-hand corner:

27. You’ll see a success notification in the bottom middle of the screen for a moment, and then click product in the top left-hand corner:

28. You’ll then be able to see your product listed on either the Live, Scheduled or Draft tab - depending on what status you gave your product when creating it:

How long does my description need to be?

Aim for a description of around 180 words. This guide has more about writing descriptions.

How many images can I add to my product?

The minimum is one, but there is no upper limit on the number of images you can add to a product. Ideally, a single, all-encompassing image is perfect, but if your product has different parts—such as a skincare set, for example—you may want to add a photo for each item involved in the product.

How many email addresses can be added to Enquiries?

The number of email addresses you can cc here is unlimited. Be sure to include only the relevant members of your team and not clog everyone’s inboxes with emails!

How many products can I sell in my store?

There's no limit to the number of products you can add to your store. We recommend you don’t overwhelm your customers with options (choice paralysis is very real), but equally, it’s important to give them a good range from which to choose. Three or four options per department is a good start. A good way to organise a large inventory of products is by using categories which are easy to configure from the admin area.

What delivery methods can I offer?